Commitment to Quality

Commitment to Quality


First Care Homes provides an environment and culture in which elderly people are treated with respect, compassion, comfort, dignity and choice. In this way First Care Homes recognises each resident as an individual and makes a commitment to deliver a truly personalised service.

The provenance of First Care Homes is unrivalled in the care homes and retirement homes sector, as is their commitment to quality across all areas of operation:

Care

Experience and credibility in delivering “first class care” First Care works to a robust clinical governance framework which will undergo rigorous assessment and audits from highly experienced clinicians to ensure that quality and personalisation are at the heart of every aspect of care.

Hospitality

With first class care, First Care Homes provide first class hospitality services that will satisfy even the most discerning individual. Hospitality Assured accredited and focussed on delivering the very highest of standards, akin to a hotel whilst maintaining the integrity of a “care home” the dining experience, house-keeping and laundry services are second to none. The wine list would surprise the very best sommelier.

Hobbies, Activities & Lifestyle

Life in a care home can be a continuum of life and no more so than in a First Care Home. First Care Home will ensure that every resident has access to a wide variety of opportunities that will satisfy their cognitive, physical, sensory emotional and social needs.

The underlying philosophy for the provision of Hobbies, Activities and Lifestyle choices is that an elderly resident in a care home should be able to continue in the pursuance of whatever it might be that they enjoy doing and that a care home environment should never instil barriers to this.

We are excited about organising trips and exploring the local area for its very best historic buildings and culture coupled with its beautiful parks and gardens.